← Back to Home

Terms of Service

Effective Date: November 19, 2025

1. Introduction

By downloading or using the Koala app, you agree to be bound by these terms of service. Please read them carefully before using our services.

2. App Services

Features

The Koala app provides the following features:

  • Focus timer sessions with customizable durations (10-30 minutes)
  • App blocking via iOS Family Controls during focus sessions
  • Screen time monitoring and detailed statistics
  • Scheduled blocking sessions for various activities
  • Eucalyptus points reward system for completed sessions
  • Progress tracking and productivity insights
  • Break reminders and notifications
  • Historical usage data and analytics
  • Customizable session configurations

Subscription Details

The Koala app offers weekly, monthly, and annual subscription plans. Subscriptions automatically renew unless auto-renew is turned off at least 24-hours before the end of the current period. Users can manage their subscription plans through their device's app store settings (iTunes for iOS or Google Play for Android).

Access to premium features continues until the end of the current billing period after cancellation. No refunds will be issued for any unused portion of a subscription period.

App Blocking Functionality

The Koala app uses iOS Family Controls APIs to restrict access to selected applications during focus sessions. App blocking is enforced at the system level and cannot be bypassed during an active session. Users maintain full control over which apps to block and can configure session durations and schedules as needed.

3. User Rights and Responsibilities

Age Requirements

Users under 13 must have parent or guardian consent to use the Koala app. By using the app, you confirm that you meet this requirement.

Acceptable Use

When using the Koala app, you agree not to:

  • Circumvent or attempt to circumvent the app's blocking mechanisms
  • Reverse engineer or attempt to extract the source code of the app
  • Use the app for any unlawful or unauthorized purpose
  • Attempt to gain unauthorized access to any portion of the app or its systems
  • Interfere with or disrupt the app's servers or networks
  • Upload or transmit viruses or any other malicious code
  • Use the app in any way that could damage, disable, or impair the service

User Data and Screen Time Information

Screen time data collected by Koala is stored locally on your device and synced to our secure servers for cross-device access. You retain full ownership of your data. We use this information solely to provide app functionality, generate insights, and improve our services. We will not share your screen time data with third parties without your consent.

4. Modifications to Terms

We reserve the right to modify these terms of service at any time. We will notify users of any material changes via email or through the app. Your continued use of the Koala app after such modifications constitutes your acceptance of the updated terms.

5. Disclaimer and Limitation of Liability

The Koala app is provided "as is" without warranties of any kind, either express or implied. We do not guarantee that the app will be error-free, secure, or uninterrupted.

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

  • Your use or inability to use the app
  • Any unauthorized access to or use of our servers and/or any personal information stored therein
  • Any interruption or cessation of transmission to or from the app
  • Any bugs, viruses, or other harmful code that may be transmitted through the app
  • Any errors or omissions in content or any loss or damage incurred as a result of the use of any content

The Koala app is a productivity tool and is not a substitute for professional mental health advice or treatment for conditions such as phone addiction or ADHD. If you have concerns about your screen time habits or mental health, please consult with a qualified healthcare professional.

6. Account Termination

We reserve the right to suspend or terminate your access to the Koala app at any time, without prior notice or liability, for any reason, including but not limited to:

  • Violation of these terms of service
  • Fraudulent, abusive, or illegal activity
  • Extended periods of inactivity

Upon termination, your right to use the app will immediately cease. All provisions of these terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.

7. Governing Law

These terms shall be governed by and construed in accordance with the laws of the jurisdiction in which our company is registered, without regard to its conflict of law provisions.

8. Contact Information

If you have any questions about these Terms of Service, please contact us at:

koala@threesixlabs.org